Mac & Linux IT Support
Mac & Linux IT Support for Small Business
Most Tampa Bay IT providers pick a side: Apple specialists who've never touched a Linux server, or generalist shops who treat your Macs as an afterthought. If your business runs both — a Mac fleet up front and Linux servers in the back — that split creates real gaps: two vendors who don't talk to each other, or one who's genuinely only good at half your infrastructure. JLD‑LTS manages Mac and Linux as one system, because in a real small business, that's what they are.
What's included
What's included
Ongoing management, not a one-time fix — the same handful of things kept current and correct on every machine, every week.
- Patching and updates — macOS and Linux (Debian, Ubuntu, RHEL) kept current on a schedule you control, not whenever someone notices a nag screen.
- Backups — configured, tested, and actually verified to restore — not just "the light is green."
- User accounts and permissions — access that made sense when you had 3 employees and doesn't anymore, cleaned up and kept sane as you grow.
- Shared drives and the small stuff — the everyday friction nobody budgets time for until it breaks mid-workday.
Scope
Not a repair shop
If a MacBook screen is cracked or a battery's swelling, that's a hardware repair — plenty of good options for that in Tampa Bay. This is different: ongoing management so the fleet you already have keeps running, stays patched, and doesn't quietly drift out of a state anyone could support.
Why it matters
Why this matters for a small business specifically
You don't have an IT department. You have a person (maybe you) who's supposed to notice when a backup silently stopped working three weeks ago, or when an ex-employee's account is still active. That's the actual job — not fixing things after they break, but making sure the boring stuff never gets the chance to.
FAQ
Common questions
Do you support businesses that are fully remote or don't have an office?
Yes. Mac and Linux system administration can be done entirely remotely — most of it doesn't require anyone on-site at all.
What happens if my IT consultant becomes unavailable?
Every change gets documented in a shared file you own, not kept in one person's head. If JLD‑LTS is ever unreachable, your business isn't stranded.
How much does this cost?
Quoted as a fixed scope before any work starts. The first call to talk through what you actually have is free.
Ready to talk through your setup?
Ten minutes on the phone is usually enough to tell you whether this is a fit.